Windows 8.x: Open File Explorer (navigate to the Apps screen, then select File Explorer). If the steps above do not help, try one of the following: Click OK again to close the Epson Scan Settings window. In this case, click Enter address and enter the IP address manually. Note: If you have a firewall or Internet security software installed, the search feature may not work correctly. If more than one IP address appears, be sure to select the one that matches your product's IP address. Select the IP address that appears in the list. Note: If you don't know your product's IP address, you can print a network status sheet to obtain it. If the IP address for your product does not appear, go to the next step. If these settings are correct, skip the remaining steps. If the product is set up on a network, make sure the Connection setting is set to Network and your scanner appears under Network Scanner Address with the correct IP address. 
If the product is connected to your computer with a USB cable, make sure the Connection setting is set to Local, then skip the remaining steps. Make sure the correct scanner is selected. If you see a EPSON Scan cannot be started window, click No. 
OS X: Open Applications > Epson software, then double-click EPSON Scan Settings.Select EPSON Scan > EPSON Scan Settings (or EPSON, then EPSON Scan, and then EPSON Scan Settings).
Windows (other versions): Click Start or and select Programs or All Programs.Windows 8.x: Navigate to the Apps screen, then select EPSON Scan Settings.Make sure Epson Scan is set up correctly for your connection type.If your product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the computer) that has its own A/C adapter when more than one hub is connected to the computer.Make sure your product is turned on and securely connected to your computer or USB hub.I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac.
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